Personal Data Protection and Processing Policy

Introduction

At Waldmodal Logistics and Foreign Trade Inc., we place the highest priority on the security and confidentiality of your personal data.

This privacy notice has been prepared to inform you about the collection methods, processing purposes, legal grounds of your personal data, and your rights under the Personal Data Protection Law No. 6698 (PDPL).

Data Controller

Pursuant to the Personal Data Protection Law No. 6698 (PDPL), Waldmodal Logistics and Foreign Trade Inc., as the data controller, may process, record, store, classify, update your personal data within the scope of the purposes explained below; and may disclose/transfer it to third parties where permitted by legislation and/or limited to the purpose for which they are processed, in accordance with the law and principles of good faith.

Purpose of Processing Personal Data

Your personal data is processed for the following purposes:

Provision and execution of national and international logistics and transportation services
Customer relationship management and customer satisfaction activities
Planning and execution of operations related to transportation activities
Management of order and delivery processes
Execution of contract processes
Business continuity and operational activities
Execution of finance and accounting operations
Fulfillment of legal processes and obligations
Conducting communication activities
Evaluation and improvement of service quality
Execution of information security processes

Legal Basis

Your personal data is processed within the framework of legal grounds specified in Articles 5 and 6 of the PDPL:

Your explicit consent
Explicitly stipulated in laws
Directly related to the establishment or performance of a contract
Necessary for compliance with a legal obligation
Data made public by the data subject
Necessary for the establishment, exercise, or protection of a right
Necessary for the legitimate interests pursued by the controller, provided that such interests do not harm the fundamental rights and freedoms of the data subject

Collection and Processing Methods

Your personal data is collected through the following channels:

Corporate website and mobile applications
Physical documents and forms (transport documents, delivery receipts, contracts, etc.)
Call center and customer service channels
Email, telephone, SMS, and other electronic communication tools
Face-to-face meetings and conferences
Business partners, suppliers, and official institutions
Security cameras and access control systems

Categories of Personal Data

The categories of personal data that may be processed by Waldmodal are as follows:

Identity Information: Name-surname, ID number, tax number, signature, passport information, etc.
Contact Information: Address, phone number, email address, fax number, etc.
Customer Transaction Information: Order information, request information, instructions, invoice information, etc.
Financial Information: Bank account information, invoice information, payment information, etc.
Legal Transaction Information: Information in correspondence with judicial authorities, information in case files, etc.
Location Information: Vehicle tracking systems, GPS data, etc.
Transaction Security Information: IP address, log records, password and passphrase information, etc.

Transfer of Personal Data

Your personal data may be transferred to the following recipient groups in line with the purposes specified above, in accordance with the conditions stipulated in Articles 8 and 9 of the PDPL:

Service providers and business partners
Group companies
Suppliers
Legally authorized public institutions (customs authorities, tax offices, law enforcement, courts, etc.)
Legally authorized private entities
International business partners and service providers

When transferring your personal data abroad, necessary precautions are taken within the scope of Article 9 of the PDPL.

Storage Period

Your personal data will be stored for the periods required by the processing purposes and in compliance with legal retention periods. When the storage period expires, personal data is destroyed (deleted, destroyed, or anonymized) in accordance with the relevant legislation provisions.

Your Rights

Pursuant to Article 11 of the PDPL, you have the following rights:

To learn whether your personal data is being processed
To request information about your personal data if it has been processed
To learn the purpose of processing your personal data and whether these are used in accordance with the stated purpose
To know the third parties to whom your personal data is transferred domestically or abroad
To request the rectification of incomplete or inaccurate personal data
To request the deletion or destruction of your personal data within the framework of relevant legislation
To request notification of rectification, deletion, and destruction operations to third parties to whom your personal data has been transferred
To object to any outcome that may arise against you through the analysis of processed data exclusively through automated systems
To request compensation for damages if you suffer damage due to unlawful processing of your personal data

You can contact us through the communication channels specified below to exercise these rights.